1. Scope of application

These general terms and conditions of sale apply to the online sale of tickets for visits, activities and cultural events offered by SARL Château de Flaugergues on its website www.flaugergues.com.

2. Ordering and payment

Tickets for tours, activities and cultural events can be ordered online at www.flaugergues.com. Payment is made by credit card via a secure payment system. Once the order has been validated, an electronic ticket is sent to the e-mail address provided by the customer. This ticket must be printed out or presented on a mobile device on the day of the visit.

3. Rates and conditions of use

Ticket prices for visits, events and cultural activities are shown on the www.flaugergues.com website. Tickets are valid for the date and time indicated when the order was placed and cannot be exchanged or refunded. Customers must respect the visiting times and safety instructions in force on the site.

4. Cancellation or modification of the order

In the event of cancellation or modification of the order by the customer, no refund will be made. In the event of cancellation or modification of the visit, activity or cultural event by SARL Château de Flaugergues, customers will be informed by e-mail and may choose to postpone their visit to a later date or request a refund.

5. Liability

SARL Château de Flaugergues accepts no responsibility for any damage caused by customers or for the loss or theft of personal items on the site. Customers are responsible for their own safety and must comply with current safety regulations.

6. Intellectual property rights

The website www.flaugergues.com and its content (texts, images, videos, etc.) are the exclusive property of SARL Château de Flaugergues. Any reproduction, in whole or in part, is prohibited without the prior written permission of SARL Château de Flaugergues.

7. Protection of personal data

The personal information collected when ordering tickets for visits, entertainment and cultural events is used solely to manage the order. It will not be passed on to third parties without the customer’s prior consent.

8. Modification of the general terms and conditions of sale

SARL Château de Flaugergues reserves the right to modify these terms and conditions of sale at any time without prior notice.